Stair Lifts Professionally Installed by MedServ
Stairs should not determine whether you can continue enjoying the home you love. MedServ offers professionally installed Pilot stair lifts by Merits for straight, curved, heavy-duty and outdoor staircases.
We can help evaluate your staircase, determine the appropriate lift and configuration, and professionally install the completed system in your home.
Find the Right Stair Lift for Your Home
The right stair lift depends primarily on the shape of the staircase, the needs of the person using it and the installation environment. MedServ offers four Pilot stair lift configurations to cover many common residential applications.
Not sure which model you need? You do not have to figure it out on your own. Contact MedServ and we can help determine which stair lift is appropriate for your staircase.
Straight Stair Lift
Pilot E603
For straight indoor staircases with a 350 lb. weight capacity, folding seat and footrest, remote controls and built-in safety features.
Custom Curved Stair Lift
Pilot E604
A custom curved rail solution for staircases with turns or landings. Standard capacity is 265 lbs.
Heavy-Duty Curved Stair Lift
Pilot E604HD
Custom curved stair lift with increased 350 lb. weight capacity for heavier-duty applications.
Curved Outdoor Stair Lift
Pilot E604RP
Custom curved stair lift designed for exterior staircases, with protective covers for outdoor use.
Which Type of Stair Lift Do You Need?
The shape and location of the staircase are two of the biggest factors in determining the right stair lift. Here is how the main options differ.
Straight Stair Lifts
A straight stair lift is designed for stairs that travel from the bottom to the top without turns, bends or intermediate landings.
Because the rail follows a straight path, these systems are generally simpler to configure and install.
Curved Stair Lifts
Staircases that turn, curve, change direction or include landings require a rail designed around the specific staircase.
Pilot curved stair lifts use a custom rail configuration designed to follow the shape of the stairs.
Heavy-Duty Curved Stair Lifts
For users who need a higher-capacity curved stair lift, the Pilot E604HD provides the same custom curved approach with a 350 lb. weight capacity.
Outdoor Curved Stair Lifts
Exterior stairs with turns or landings may require an outdoor-specific curved stair lift. The Pilot E604RP adds protective features intended for exterior installations.
How a Stair Lift Installation Works
You do not need to know which model, rail or configuration you need before contacting MedServ. We can help you through the process.
Tell Us About Your Needs
Tell us about the person who will use the lift and the staircase you need to make more accessible.
Evaluate the Staircase
The staircase is evaluated to determine whether it requires a straight or custom curved rail and what configuration is appropriate.
Choose Your Stair Lift
We help determine the appropriate Pilot model and available options for the user, staircase and home.
Professional Installation
MedServ installs the completed stair lift system and helps you understand its controls and everyday operation.
Why Choose MedServ for Your Stair Lift?
Professional Stair Lift Installation
A stair lift must be properly measured, configured and installed for the individual staircase. MedServ provides professional installation of Pilot stair lift systems.
Local Service & Support
Work with a local MedServ team rather than trying to choose and configure a stair lift through an online-only seller. We are here to help before and after installation.
Help From Selection Through Installation
We help determine whether you need a straight, curved, heavy-duty or outdoor system and identify an appropriate configuration for your staircase and home.
Not Sure Which Stair Lift Will Work in Your Home?
That's what we're here for. Tell us about your staircase and we'll help you determine the next step.
Stair Lift Frequently Asked Questions
How do I know if I need a straight or curved stair lift?
If the staircase travels in one continuous straight direction, a straight stair lift may be appropriate. Stairs with turns, bends or intermediate landings generally require a custom curved rail. MedServ can evaluate your staircase and help determine the correct configuration.
Can other people still use the stairs?
Pilot stair lifts include folding seating and footrest designs that help reduce the amount of stairway space used when the lift is parked.
Can a stair lift work during a power outage?
The Pilot models offered by MedServ use rechargeable battery systems. When the batteries are properly charged, the lift does not depend on continuous household power for every trip up or down the staircase.
Can stair lifts be installed outdoors?
Yes. The Pilot E604RP is designed for custom curved outdoor staircase applications and includes protective features for exterior use.
What weight capacities are available?
The Pilot E603 straight stair lift and E604HD heavy-duty curved stair lift support up to 350 lbs. The standard E604 curved and E604RP outdoor curved models support up to 265 lbs.
What happens if my staircase has a landing or changes direction?
A staircase with a turn, curve or intermediate landing will generally require a custom curved rail. The Pilot E604, E604HD and E604RP use custom curved rail configurations for these types of staircases.
Do I need to know which stair lift I want before contacting MedServ?
No. Start by telling us about your staircase and the person who will use the lift. MedServ can help determine which type and model are appropriate.
Request a FREE Stair Lift Quote
Ready to make your stairs safer and easier to use? Contact MedServ and tell us a little about your staircase. We can help determine the next step.
Talk With MedServ
You do not need to have a stair lift model picked out before contacting us.
- Straight stair lift options
- Custom curved rail systems
- Heavy-duty curved stair lifts
- Outdoor curved stair lifts
- Professional installation
- Help selecting the right configuration
Call the MedServ location serving your area:
Urbana: (217) 355-7971
Palatine: (847) 991-3600
Tell Us About Your Staircase
Use the form below to request information about a stair lift installation.