20066 N Rand Rd - STE C Palatine, IL 60074-2014 Phone: 847-359-4607 Fax: 847-359-4650

Six Benefits of Mobility Scooters

Posted on: April 23rd, 2018 by Medserv Blogger No Comments


Are you considering the purchase of a mobility scooter for yourself or a loved one? We often have the privilege of seeing our equipment change lives and open doors! Electric scooters can help their users regain independence, stay comfortable, and more! In fact, we’ve gathered a list of six benefits that come from using this great equipment.

Mobility scooters can …


  1. Help seniors stay independent: It may be due to a fall, injury, stroke, or other condition, but it is common for older folks to need help moving from room to room without assistance. A mobility scooter can do this, keeping seniors more active and independent.


  1. Prevent falls: Falls are a scary thing. In addition to causing injuries like broken bones and bruises, falls can lead to head and neck injuries if the fallen person tries to move or get up without additional assistance. Mobility scooters make it possible to get around easily, indoors and out, without the risk of falling or suffering from fall-related injuries.


  1. Lessen the chance of hospital stays: By safely getting seniors from point A to point B, mobility scooters can help the elderly avoid extended hospital visits. No one’s idea of a good time is hanging out in a hospital bed, hooked up to dozens of bleeping machines and spending time away from home. With a scooter, you can avoid injuries and save money on costly hospital stays.


  1. Help speed up healing: If you or a loved one are recovering from an illness or injury, you know how hard it is to get rest and stay put for weeks or even months at a time. With a mobility scooter, owners don’t have to worry about overdoing it after surgery, yet they can still get around the house or yard without feeling trapped in one place.


  1. Make shopping easier: Big box stores and shopping malls can be a real challenge for older adults with mobility problems. Scooters make it possible to go shopping with family and friends without risking fatigue, exhaustion, or falls.


  1. Help make life easier for caregivers: While caregivers are glad to help out in whatever ways they can, sometimes the challenges of caregiving can be overwhelming. With a mobility scooter, older adults are able to be more independent and active, taking care of more of their daily tasks and chores than they would ever be able to do without a scooter.


Mobility scooters are a great solution for meeting your mobility needs, or the needs of a loved one! If you’re interested in learning more about mobility scooters, don’t hesitate to contact us today!

Navigating the Stairs When You Age In-Place

Posted on: April 16th, 2018 by Medserv Blogger No Comments


Do you plan to age in-place? You’re not alone. A number of retirees find themselves leaving beloved homes because they just can’t go up and down the stairs anymore. Fortunately, there are products that can help make stair navigation easier—and they don’t require major home renovations!

Stair Lifts

These handy chairs are mounted onto gliders, and the gliders themselves attach to the surface of each step, making them very sturdy. There are little controls on the armrests, so you can reverse, stop or start it as you need to.

Many Older Americans tend to shy away from them because they can be pricey; however, the cost of installing one in the home is much cheaper than moving into an assisted living facility! Another hesitation is that they may take up too much room. However, most stair lifts can fold up when you’re not using them, thus saving you space.

We have a wide range of stair lifts to choose from, and we’re sure to have one that fits your needs—and your budget!


These can be installed over existing outdoor steps. Many people tend to think of them as only something wheelchair users have, but they can be very handy for those with limited mobility as well! They allow you to go up and down while still using your walker or cane, and they allow you to get around without having to put pressure on your knees.

We’re dedicated to helping you stay in your home well into retirement. If you want to learn more about how to make your home safe, don’t hesitate to reach out to us.

3 Things to Consider Before Ramp Installation

Posted on: March 12th, 2018 by Medserv Blogger No Comments


We’ve had the great privilege of being able to install countless ramps, stairlifts and ceiling tracks. If you’re planning on a ramp installation in the near future, follow these tips to prepare for our arrival in advance:

  1. What kind of a ramp do you need?

Do you have a high threshold, such as the kind that you find in sliding glass doors? We can install a threshold ramp for you. Do you just have a few steps that you need to get over? A portable ramp may be able to take care of that. If you have an entire new level that you need to get to, we can install a modular ramp system for you.

  1. Pick a start and end point for the ramp.

For those who need a modular ramp system, decide where you want the access point to be. We can also offer suggestions for the smoothest transitions. It’s usually best to connect it to existing steps or a porch instead of a threshold, as a threshold connection can be unsafe for those trying to maneuver in and out of a door.

  1. Where do you want the ramp’s path to be?

The rise of the land around your home’s entrance and exit can impact what kind of path your ramp will take. If you can, consider installing the ramp on the southern part of the house, as this can help dry the ramp after a storm. Identify the different obstacles that might get in the way of your ramp installation, or that may be hazardous in the future. For example, do you have a large tree that will hang over the ramp? Leaves and falling tree branches could be a problem.

Let us be your partner in your journey for independence. We’re just a phone call away if you need to discuss your ramp needs further.


Mobility Scooters: A Quick Guide

Posted on: March 5th, 2018 by Medserv Blogger No Comments


Dealing with health issues can be overwhelming in and of itself. But having to purchase a piece of mobility equipment can be downright daunting. There are so many choices on the market that you may not know where to start.

Luckily, Medserv is here to help! We’ve put together this quick guide on mobility scooters that can save you time, money and energy in your search:

There’s a mobility scooter for every lifestyle!

What kind of activities are you doing day-to-day? This may help you determine what kind of mobility scooter to get. In general, they can be divided into these subcategories:

  • Standard: These are best for casual use around the home.
  • Portable: A smaller scooter that’s designed to fit in a van or car and go with you during travel.
  • Pediatric: These are scooters that are just the right size for children or small adults.
  • Sport: A scooter for those who want to participate in vigorous leisure activities such as sports.
  • Heavy Duty: These scooters are designed to handle higher weight capacities.
  • Luxury: A scooter that features higher-end options for safety, reliability and comfort.

Operating range is also important to consider.

The last thing you want is to cut your excursion short because the battery ran out on your mobility scooter. This is why it’s important to buy one with an operating range to fit your needs. Mobility scooters can go anywhere from 10 to 38 miles without a charge. It’s different for each model, so make sure you ask your vendor!

A mobility scooter is a wonderful device that can open up many possibilities for you. With the correct knowledge, you can make sure you’re getting the best one for your needs. The experts at Medserv can also help. Stop by our location or check out the mobility scooter selection in our online catalog to get started.

3 Questions You May Have About Heart Health and Incontinence

Posted on: February 19th, 2018 by Medserv Blogger No Comments


There’s hearts, chocolates and cupids everywhere this time of year. February plays host to Valentine’s Day, but did you know that it’s also American Heart Month?

While many people are aware of the dangers of heart disease, fewer are aware of its connection to other health conditions, including incontinence. An estimated 25 million Americans have some form of bladder disorder, and half of those who have heart issues have incontinence. It’s not a pretty or fun subject to talk about, but given how many people live with it, we thought it would be worth our while to touch on it.

  • Why is it Connected?

Heart issues can impact incontinence in a couple different ways. On one hand, it can cause someone to have to urinate often. On the other, it can cause you to have urine backup, which will cause you to have to go to the bathroom suddenly and without warning.

Additionally, heart issues can bring in a host of other problems, such as diabetes and stroke, which themselves can increase your probability of having incontinence issues.

  • How can I cut back on heart-related incontinence?

Healthier lifestyle choices can help you overcome incontinence issues. This includes quitting smoking, eating a better diet and getting regular exercise. Another step to take is reviewing your medication. Some drugs that treat heart conditions can also cause you to experience incontinence.

We would never encourage you to stop taking your heart medication. Talk to your doctor about strategies to overcome unwanted side-effects.

  • What are some of those strategies?


Your doctor may tell you to change the time you take your medication. Timing your bathroom breaks can also help, as you’re emptying your bladder before you have the sudden urge to go. Making adjustments to your diet, such as cutting out caffeine and sugar, can have a positive impact as well.


In addition to following some of the above tips, you can also swing by and see our friendly staff! We carry a number of adult incontinence products, and can find the right product for you.


5 Ways Technology Can Help Seniors Stay Independent

Posted on: February 5th, 2018 by Medserv Blogger No Comments


Are you worried about mom and dad aging safely in-home? There’s an app for that. Since February is Senior Independence Month, we’re going to focus on a few modern technologies that can give you peace of mind and help your parents stay in their home longer:

  1. Home delivered Food.


More grocery stores than ever are now offering home delivery via online orders. If mom or dad are uncomfortable using a computer, you could offer to help set it up for them initially. You could also offer to shop for them. Just ask for their list and have the items sent to them. The best part about this solution is that you don’t even have to live in the same town. With a few clicks, you have helped make their lives that much easier!


  1. Medical Alerts.


If you’re worried about mom or dad having a fall, a medical alert system could give all of you peace of mind. These are the devices that are worn around a lanyard that they can push to call for help if they’ve had a fall.


  1. Surveillance System.


Another thing to consider is a home video surveillance system. As these devices become simpler and more affordable, it can help keep them safe if they live in an area with burglaries. Since many of them can be checked from a tablet or smart phone, it can also allow you to check in on them from time to time.


  1. Automated medication dispensing systems.


Touted as a “smart pill box,” these systems look like the traditional weekly medication dispenser, but they take it a step further. Most of them include alerts that let your loved one know when it’s time to take a dose. Others will even alert you when they haven’t been complaint with their medication!


  1. Health Tracker.


Even moderate daily activity can help increase your loved one’s overall strength, which decreases their chances of a fall and increases their ability to perform activities on their own. Devices such as FitBits or others like it can help them track how active they’ve been in a given day, encouraging them to stay healthy.

We’re all about helping senior citizens stay independent longer! That’s why we offer aging in-place home modifications. In addition to the above suggestions, these modifications can really help your loved one stay safe. Visit or give us a call today to learn more!

Alternatives to Taking Away the Keys from Your Elderly Parents

Posted on: January 17th, 2018 by Medserv Blogger No Comments


It’s never easy to watch our parents grow older, especially as we find ourselves having conversations with them about their independence. Driving, in particular, can be a sticky subject. On one hand, you don’t want them to be unsafe. On the other, you know what losing that much freedom will mean to them.

Fortunately, there may be some alternatives to giving up the keys completely, including:

  • Sign up for a driver’s safety course with them to help them refresh their skills. By taking it together, you can keep them from feeling singled out and isolated.
  • Many occupational therapists specialize in driving rehabilitation, and can make recommendations for adaptive equipment that will allow your loved one to continue driving even when their physical health declines. Offer to explore that route with them before they give up driving.
  • The time of day can affect how well they drive. If they’re having problems at night, help them work out an alternative schedule. Can they take that gym class during the day instead of the evening? Can they meet their friends for morning coffee or lunch instead of dinner?
  • Find out all the alternative transportation options available in your community, including buses, subways, taxis, etc. Contact your Area Agency on Aging to see if they offer a senior transportation service. While they may not be ready to stop driving quite yet, if they’re having a bad day these services can prevent an accident from happening.
  • Make sure their car is up-to-date on maintenance. If they’re already slow to respond in a traffic situation, it won’t help if their tires are bald or their brake pads are low.


If these solutions don’t work and it really is time for mom and dad to give up the keys, remember that it’s you and them against the problem, not you against them. By making their unsafe driving a problem that you’re tackling together, you can take some of the adversity out of the situation.

Bathroom Safety: Don’t overlook it!

Posted on: January 3rd, 2018 by Medserv Blogger No Comments


In January, we celebrate new beginnings, new goals and bathroom safety! That’s right – it’s National Bathroom Safety Month, and we cannot emphasize enough just how important it is to stay safe in this part of the house! Each year, one in three Americans over the age of 65 experiences a fall, and of those, 80 percent are in the bathroom. Below are a few tips and hints on how you can stay safe in the bathroom:

  • Leave the door unlocked


If you do experience a fall and the door is left unlocked, it will be easier for your loved ones to come help you. If you are worried about privacy, hang an “occupied” sign outside when you are using it. Another thing to consider is getting a locked elevated toilet seat. It makes standing and sitting easier, and reduces the risk of having a fall in the first place.


  • Be cautious around steam


When taking a hot bath or shower, steam can quickly build up, making the floors and surfaces slick and dangerous. The best way to combat steam is to have a bath safety mat inside the tub, and a secure bathroom rug on the floor outside of it. You also want to have the vent running (if you have one) and keep the door open a crack to let the steam out.


  • Hand towel racks are not grab bars


The same bar that holds your light towels is not going to be able to support your weight. Many people are tempted to grab ahold of them as they get in and out of the shower, but we recommend you invest in a safety grab bar instead. It’s a rather nasty shock when a towel rack breaks in your hand and you fall to the floor!


  • Dry off before exiting the tub


This means less water on the floor, thus less chance of you slipping. This is when a bath or shower chair can come in handy. Not only does it mean you can sit down while showering (which is great when you have limited mobility) it also makes it easier to dry off prior to stepping out of the shower.


We’re passionate about helping seniors remain independent for as long as they can. That’s why we carry bath safety products in our catalog. Why not stop in today and see how we can help your loved one stay safe?

Sticking to New Year’s Resolutions

Posted on: December 14th, 2017 by Medserv Blogger No Comments



the back of your mind, you may find yourself worrying about one thing: those New Year’s Resolutions.

It’s not quite time to start making them yet, but it’s coming up fast. Only 8 percent of people who make them end up meeting their goals. Maybe you’ve been one of the lucky ones in the past, but more than likely, you’re one of the 92 percent who aren’t able to follow all the way through.

Many people make the resolution to lose weight, eat healthier and exercise more. We applaud all that, and want to help you stick to those goals as much as possible. If you are planning attempting those things in the New Year, here are three ways you can trick yourself into doing so:

  • Tell someone…. Or don’t!


Statistics say different things when it comes to telling others about your goals. Some studies show you are more likely to stick to goals when you have someone keeping you accountable. Others say you are more likely to break your goal if you tell everyone about it. Find out which category you fit in and go with it. If you’ve told people in the past, stay quiet this time! If you usually don’t tell people about your goals, find someone who will hold you accountable this time around.


  • Don’t use up your willpower tank


They say that willpower works like a gas tank: the more of it you use, the harder it is for you to resist temptation the next time it comes around. Keep your willpower tank full by planning for triggers that can cause you to lapse back into bad habits. Or, allow yourself to have very small cheats—in fact, build them into your daily diet plan. This will keep your willpower tank full, while not breaking your (diet) bank.


  • Put your money where your mouth is


You’ve heard of a swear jar… now start using the diet and exercise jar! Every time you fail to go to the gym or eat something you shouldn’t, put some money in a jar. Designate a charity or religious organization that you want to donate to, and then give them the contents of the jar once a week.

We love helping people succeed in their health goals! That’s why we carry the items that we do in our online catalog. Why don’t you check it out now?

Holiday Travel and Your CPAP

Posted on: December 7th, 2017 by Medserv Blogger No Comments


Whether you’re flying or driving, CPAP users will find a unique set of obstacles during their travels. But with the right preparation and knowledge, you and your CPAP can travel with ease.


  • Bring a travel CPAP machine.


Just like other forms of technology, CPAP machines have been getting smaller over time. However, the most compact ones are those made for travel. Because of their smaller size, travel CPAP machines are also easier to use in the compact space of a plane, car or hotel room. Some of them even have a DC mobile adapter added to them, so you can plug in while your partner drives.



  • You cannot be prevented from using your CPAP machine on the plane.


Make sure you alert your flight staff that you will require the use of a CPAP machine if you’re on an overnight flight. Since it is a medical device, you legally cannot be denied the use of your CPAP machine. However, many airlines only offer outlets in business or first class sections of the plane, so plan accordingly.


  • The TSA will likely examine your CPAP machine for explosives.


This is what’s known as an ETD, or Explosive Trace Detection. TSA officials will run a white cotton swab over the surface of your machine and test it for traces of explosives. Most TSA officials have seen a CPAP machine come through their line before, so it’s doubtful they will give you much trouble. Just like a laptop, you can leave all your supplies in the bag while they examine the machine itself.



While you may be tempted to skip out on your sleep apnea therapy during the holidays, Medserv encourages you to stay compliant. Without your CPAP machine, you may find yourself falling asleep during family gatherings or being short with those around you. If you need a travel CPAP machine for your next trip, check out our online catalog to see what we have in stock!